The staff of Moyer Paralegal Services has 25 years experience in customer service and 16 years experience in insurance. Let us put that experience to work for you!

Your Consumer Advocate will make phone calls, write letters and track and seek resolution to your legitimate complaint or dispute until I obtain a suitable and reasonable resolution for you.

Your Consumer Advocate can help you with any of the following:

• Research and track down answers or details you need, including legal research, internet research, records search.
• Landlord/tenant and condominium association/homeowner disputes.
• Insurance company claims/disputes.
• Retail refunds, exchanges, gift card problems.
• Utility disputes, including but not limited to: internet service providers, cable TV, satellite TV, local and long distance phone companies, mobile phone companies, landline phone companies, radio services, etc.
• Travel disputes, including: airlines, hotels, motels, rental cars, online travel, etc.
• Car dealers and mechanics including manufacturer arbitration case preparation and lemon law.
• Credit card companies and financial institutions.
• Event ticket refunds or exchanges for: concerts, theatre, movies, sports, etc.
• Restaurants including gift card problems.
  
• Subscription problems including: magazines, music/video clubs, etc.
• Theme parks and other entertainment venues.
• Product Warranties.

A Division of Moyer Paralegal Services

Currently offering medical concierge services

Q. What is a medical concierge?
A. It is a service performed for a client matching medical bills, statements and notices are matched to insurance paid statements (EOB- Explanation of Benefits) as well as the client’s payments. This helps the client understand and reconcile any outstanding balances.

Q. What if I have been double billed?
A. Our analysis of your statements will uncover this double billing and we will note this in our written report to you, our client. To see a sample of an analysis click here. (All information in the sample is ficticious)

Q. Is there anything else your firm will do for an incorrect bill?
A. Yes, if the client would like, for an additional fee, we will write a letter to the medical/service provider, or billing firm with appropriate and supporting documentation. We will outline the discrepancy and request a billing adjustment. This letter will be done in the name of the client.

Q. Can you contact the firm by phone on my behalf?
A. No, at this time we do not offer that service. (This service will be available after April 1, 2010.)

Q. Can you give me advice regarding my rights?
A. No, we cannot give you legal advice. We are not attorneys.

Q. Why should I pay for this service? I can do this myself.
A. Of course you can but to be honest do you have the time? Do you want to make the time? Do you have the patience? With any service the ultimate goal should always be to make the life of the client a little easier and a little less stressful.

Q. What will your firm need from me?
A. Every document related to the date or date(s) of service in question.

Q. I am embarrassed to say my documents are a mess in fact some envelopes I didn’t even open.
A. That is okay, we understand that is the current disorganization that is preventing you from getting a handle on the statements and billings. We can sort it out for you.

Q. I am worried about my documents being in the hands of strangers.
A. This is a concern that we take seriously since we also value your privacy. Click_here to read our Confidentiality Agreement. We do respect your personal privacy and the privacy of your documents. Click_here to read our Code of Ethics.

Q. How much will this cost?
A. Cost varies based upon your needs. Click_here for more pricing information.

Q. What forms of payment do you accept?
A. You can pay us by check or money order or by credit card/debit card via PayPal at www.paypal.com

Q. I am interested in possibly utilizing your service what do I do next?
A. You can contact us through_the_form_on_this_site or by telephone at 330.631.7962 or via email

Your Consumer Advocate and ErieView Consulting cannot and does not give legal advice, tell you what your legal rights or remedies are, represent you in court; or tell you how to testify in court.

We are not attorneys.

However, we can save you money and time and get results for you. So, if you are a busy professional or running a hectic household. Or both! Then we can help you!